Informe 6 Innovación en escenarios disruptivos
Esta circunstancia excepcional, que atraviesa a todos los consumidores y a todas las industrias, provoca un efecto disruptivo extraordinario. Es un momento clave para gestionar procesos de innovación a fin de adaptarse a las necesidades de los consumidores/ usuarios. Hay algunas tendencias que ya existían antes de la pandemia, pero que se han acelerado, y hay también un surgimiento de nuevos deseos, comportamientos, percepciones del consumidor en su relación con las marcas,
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